1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: such as your name, email address, billing/shipping details, and any information you provide when contacting us.
  • Device and Usage Data: including IP address, browser type, pages visited, time spent on the website, and click behavior, often collected via cookies or similar technologies.
  • Transaction Information: details related to your purchases, order history, and payment status.
  • Customer Interaction Data: any messages, inquiries, or feedback you submit through our support channels.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders, including payment processing and delivery.
  • Improving our website, products, and services through analytics and research.
  • Responding to inquiries, providing customer support, and resolving issues.
  • Sending promotional communications and updates, if you have opted in.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Maintain your session and store preferences.
  • Analyze website traffic and user behavior for optimization.
  • Provide personalized recommendations and marketing content.

You may disable cookies in your browser settings; however, some website features may not function properly.

4. Information Sharing

We do not sell or rent your personal data. We may share information with third parties only in these situations:

  • With service providers necessary to process orders, payments, and shipping.
  • With partners providing IT, analytics, or marketing support.
  • When required to comply with legal obligations or respond to lawful requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to certain types of data processing.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with relevant regulatory authorities.

8. Policy Updates

We may update this privacy policy from time to time. Significant changes will be posted on our website. Your continued use of the site constitutes acceptance of the updated policy.